Hydraulics Warranty Policy
and procedures for Heaters and Controls Co.

WARRANTY

All products are to be free from defects in material and workmanship under normal operating conditions and proper application in accordance with the specifications for operation as described by the manufacturer for the period of twelve (12) months.

LIMITATIONS ON WARRANTY

This Warranty is expressly in lieu of any other warranty expressed or implied.  Buyer's sole and exclusive remedy under this Warranty shall be limited to the repair, replacement or exchange or warranted products at our option, F.O.B. factory, or designated service center.
No special, incidental, consequential or other damage shall be recoverable.  Heaters and Controls Co. shall not be liable for consequential damages or contingent liabilities including, but not limited to, loss of life, personal injury, loss of crops, loss due to fire or water damage, loss of business or business income, down time costs and trade or other commercial loss arising out of the failure of the product.  Supplier will in no event be liable for any sum in excess of the price received by it for the product for which liability is claimed or asserted.
No product shall be returned without prior authorization.  Buyers and their agents shall prepay all transportation charge for the return of products.  There will be no acceptance of any charges for labor and/or parts incidental to the removal or remounting of product repaired or replaced under this Warranty.
The above Warranty does not cover conditions over which Heaters and Controls Co. has no control, including, without limitation, contamination, pressures in excess of recommended maximum, products damaged or subject to accident abuse or misuse after shipment from our facility, products altered or repaired by anyone other than factory authorized personnel designated in writing prior to commencement of work.
A return goods authorization (RGA) number must be obtained prior to any products being returned.



HEATERS & CONTROLS COMPANY
215 Viscoloid Avenue
Leominster, MA 01453

TEL 800-522-4328       FAX 800-563-4328
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